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Automated invoice chasing software is a tool that automatically sends payment reminders to overdue customers — no manual follow-up required. Instead of chasing each invoice by hand, you configure the sequence once (for example: email on day 3, SMS on day 7, second reminder on day 14), and the system handles the rest — payment detection, auto-stop on payment, real-time tracking. Paymely combines email and SMS reminders, AI-powered payment detection, and Canadian compliance (CASL, Quebec Law 25). You remain the creditor; Paymely is not a collection agency.

A collection agency takes ownership of the debt and contacts the debtor on your behalf, in exchange for a commission or fees. In Quebec, agencies must hold a licence from the Office de la protection du consommateur (OPC). Paymely is software that you use to automate your own payment reminders. You remain the creditor, you keep full control over messages and decisions, and you pay no commission on collected amounts. Paymely is not a collection agency and does not act on your behalf — it is a tool you operate yourself.

You import your customer list and invoices into Paymely (or add them one by one). You choose a reminder sequence — for example: a polite email on day 3, a firmer SMS on day 7, a final reminder on day 14. Once the sequence is active, Paymely sends each message at the exact right time, on the right channel, in the customer's language. When a payment comes in (detected by AI or marked manually), the sequence stops automatically — no risk of chasing a customer who has already paid. You track everything in real time from your dashboard and stay in full control at every step.

The moment a payment is detected, Paymely automatically stops the reminder sequence. You avoid the worst fear in collections: chasing someone who has already paid. Three ways to mark a payment: AI auto-detection (Paymely scans confirmation emails and notifications), one-click manual marking from the customer record, or direct payment through an integrated Paymely link. The customer's status switches to "On track", the invoice is archived, and the full history stays logged for your reports and accounting.

Yes, provided you follow Canada's Anti-Spam Legislation (CASL) and Quebec's Law 25. You must: (1) have consent (express or implied through an existing business relationship), (2) clearly identify your business in every message, and (3) provide an unsubscribe option (for example, "STOP"). Purely transactional reminders (overdue invoices) operate under a more flexible framework, but identification and unsubscribe requirements always apply. Paymely builds these protections in by default — every SMS is compliant with Canadian regulations out of the box.

Paymely is built with Canadian compliance from the ground up. Every SMS automatically includes your business identification and an unsubscribe mechanism ("STOP"). The system logs consents and opt-outs in an auditable register. For Quebec's Law 25, Paymely encrypts your data, hosts information with Canadian providers (Supabase ca-central, Canadian Telnyx nodes), and names a Privacy Officer. Emails follow the same principles. You remain the legal data controller — Paymely provides the tool to handle data compliantly.

Paymely sends your reminders by email and SMS — the two most effective channels for overdue payments. You can combine both in a single sequence (e.g., a courtesy email first, SMS if no response), or use just one. Each message is personalized with the customer's name, amount owed, due date, and an optional direct payment link. Everything is bilingual (English/French) and sent in each customer's preferred language. SMS numbers are dedicated Canadian phone numbers, not shared shortcodes.

For now, Paymely works as a standalone tool: you import your customers and invoices via a file exported from your accounting software. Direct API integrations with QuickBooks and Sage are planned for 2026 (see our public roadmap). In the meantime, file imports include automatic field normalization (statuses, frequencies, amounts) and usually take under 5 minutes.

Paymely offers 5 monthly plans (CAD) based on your active customer volume: Essentiel ($99/month, 100 customers), Essentiel Plus ($149/month, 250 customers), Entreprise ($399/month, 1,000 customers), Entreprise Plus ($799/month, 5,000 customers), and Entreprise Max ($1,199/month, 12,000 customers). Beyond that, a Custom plan is available up to 150,000 customers. Every plan includes SMS, email, AI, and Canadian compliance — no features locked by tier. Monthly billing, no long-term commitment. You can switch plans at any time from your dashboard.

No. Paymely runs on a monthly basis: you pay per cycle, and you can cancel anytime from your dashboard. If you cancel mid-cycle, you keep full access until the end of the paid period — no early shutdown. After the cycle ends, your account becomes read-only for 90 days (so you can export your data or change your mind), then gets purged. You can also switch plans (upgrade or downgrade) at any time, with no penalty.